Privacy policy

Olivia Pines Guesthouse is managed by BookingLoop. We take the privacy of guests and enquirers seriously and aim to handle personal information in line with the Protection of Personal Information Act (POPIA) of South Africa.

What we collect

• Your name, phone number and email when you enquire or book.
• Your stay preferences and dates.
• Basic identification details required for check-in.

How we use it

• To respond to your enquiry and process your booking.
• To communicate with you about your stay.
• To meet our legal and safety obligations.

Your rights

You can request access to your information, request corrections, or ask us to delete it (subject to legal record-keeping requirements). Contact us at bookings@oliviapines.com.